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Our clients love Vista Vets...

These wonderful reviews are imported directly from our Google, Facebook and Vet Help direct portals. Thank you so much to everyone for taking time to share your experience and your kind words – We truly appreciate them all!

Your reviews help us in our goal to build the best (and most loved) vet practice in Chelmsford.

Excellent

4.9

Based on 169 reviews

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review us on

Sophie

6 days ago

Honestly so impressed with the service offered by Vista Vets. Following our Chase’s castration, he needed more painkillers - I finished my call with them at 18:28 and by 18:39 the same evening, they had been dispensed and my partner returned home with them.

Sue Bourgois

1 week ago

Great caring vets

GillIan Simmons

2 weeks ago

Clean practice, friendly reception staff. Vet very pleasant and easy to talk to

Kevin Herring

1 month ago

Great service

Ewelina Kielar

1 month ago

Great veterinary service, friendly and polite staff

Laura Kendon

1 month ago

Absolutely brilliant. Reasonable prices, excellent treatment, having had dogs for 30+ years, these guys are the best by far..

Michael Langford

2 months ago

Took my 3 pups for vaccinations. All staff were friendly and professional. From the very friendly lady at the desk to the brilliant vet in the back who was very funny and helpful. Place was very clean and i had no additional hidden costs.

Ardi Etemadi

2 months ago

The team at VistaVests is incredible. From the receptionists to the nurses and doctors, everyone was fantastic. They saved my cat’s life after she ate something she shouldn’t have. All this at a reasonable cost, considering everything.

Response from the owner:Thank you so much for taking the time to leave a 5 star review and a kind comment, we really appreciate it. We are so pleased that you are happy with the service and care provided for your lovely girl after her very interesting choice of 'snack'. We look forward to seeing you all again, hopefully for a more routine visit this time.

Marie O'Connor

4 months ago

Great vets, always helpful and caring

Response from the owner:Thank you so much for taking the time to leave a 5 star review, we really appreciate it. We are very happy that you are pleased with our service and care.

Verity Cotton

6 months ago

I had such a wonderful experience with Dr. Jahnavi at Vista Pets for my 11-year-old dog, Teddy. From the moment we walked in, she was incredibly kind and gentle with him, which meant so much to me since he’s my whole world. She took the time to explain everything thoroughly, making sure I understood all of Teddy’s options and what would be best for his care.

What I especially appreciated was how informative and knowledgeable she was — she answered all my questions with patience and clarity. She even presented me with financing options for Teddy’s procedure, which helped ease a lot of my stress.

I couldn’t be more grateful for the level of compassion and professionalism Dr. Jahnavi showed. I highly recommend her to anyone looking for a vet who combines expertise with genuine kindness.

Response from the owner:Thank you so much for taking the time to leave a 5 star review and such a kind comment, we all really appreciate it and have passed this on to Dr Jahnavi too. We are so pleased that you have been happy with the care and service provided by Jahnavi for your dog, Teddy. We are grateful you chose us for Teddy's care and we look forward to seeing you both again.

Lisa

6 months ago

Best vets I have ever used. From the moment you walk through the door, you are confident that your pet is in good hands. Can't recommend them highly enough.

Response from the owner:Thank you so much for taking the time to leave a 5 star review and write such a lovely comment, we really do appreciate it. We are so very pleased that you are happy with our service and care and we are very grateful that you recommend us.

Ross Loughnane

6 months ago

Really great vets! Would definitely recommend. Parking can be a bit of a pain though.

Response from the owner:Thank you for taking the time to leave a 5 star review, we really appreciate it. We understand that parking has on occassion been frustrating but if you ever struggle in future, please call our reception team and they would be happy to advise you on alternative parking or help navigate parking in our car park.

Steph Hawkes

6 months ago

Best vets around, really take the time and care, very happy customer

Response from the owner:Thank you for taking the time to leave a 5 star review. We really appreciate your kind words and are very grateful that you are happy with our service and care.

E Man

7 months ago

Quick friendly service.

Ilona Jersova

7 months ago

Great people, helpful and kind.

Charlotte Clark

7 months ago

Vista vets was a great vets the staff were all very friendly and happy to help it was also a very clean and sanitary environment the prices were cheaper than a lot of other local vets the only reason I didn't rate it 5 stars is because the waiting time was long otherwise it would have been a perfect experience

Response from the owner:Hello, thank you for taking the time to review and share your experience. We are very glad that you found our practice clean, friendly and good value for money. We apologise that you had a long waiting time, we strive to see patients within a reasonable time of their appointment. Unfortunately, we do sometimes have emergency situations arise which does then mean the vet can run behind. Please be assured that our vets do try to minimise the waiting time for clients and we are very sorry that on this occassion they were unable to see you at your allotted time.

Jeremy Davis

7 months ago

Amazing vets and can't fault at all

Response from the owner:Thank you so much for the 5 star review, we really appreciate it. We are so pleased that you are happy with our service and care. The attached photos are an added bonus on this review, adorable, thanks for sharing!

Mark Gooding

10 months ago

I bring my staffie in once a month for a steroid injection and nails clipped. He absolutely loves it ,and vista vets are really good .
But yesterday he was seen within 5 minutes,I then waited 25 just to settle my bill .
Surely this needs addressing

Response from the owner:Hello Mr Gooding, apologies for the delayed response to your review and comment. We are sorry to see that you had a long wait to settle your bill when you came to us last year. Please be assured that we have spoken to the client care team and we hope that this will be a one-off situation. If you do find that anything similar happens in future, please do not hesitate to get in touch to raise your concerns via email at: reception@vistavets.co.uk and I will be sure to look into it for you. We strive to give all our clients and their pets the very best care and service so we apologise that you did not leave feeling happy on this occassion. Kind Regards, Hollie

Danielle Lakatosz

11 months ago

The Team at Vista vets are fantastic, they are knowledgeable and sympathetic and just overall amazing , we had a poor experience at a different vet and had lost hope was told about Vista vets and I wish I knew about them sooner , all the vets and team are fantastic but Dr Dan has been exceptionally amazing when helping me with our cat 🐈

Response from the owner:Thank you so much for the 5 star review, we really appreciate it. We are so pleased that you have been happy with the care we provide for your cat and we are grateful that you have chosen us.

Martin Black

12 months ago

So far so good.

paul emerson

12 months ago

Dan at Vista Vets, all I can say is you took a terrified Chihuahua Support dog, who had been traumatized by another, and with a very friendly and caring approach, within seconds had given her her vaccination. I was speechless as I had been so worried about taking her, JUST OUTSTANDING, A HUGE THANKYOU,

Ajada Ukcamaj

1 year ago

I had an appointment for my cat Mango and the dr was really kind and helpful . The receptionist as well 🥰

Response from the owner:Thank you so much for the 5 star review, we really appreciate it. We are so pleased that you and your cat, Mango were happy with our service and that you had an all round positive visit. We look forward to seeing you and Mango again.

James X

1 year ago

Really impressed with our first visit, with our recently adopted cat. We were seen by James Bryant who carried out our cats health check. He was really helpful and went out of his way to provide some helpful advice! The premises is really nice and we were able to get an appointment last minute. Very happy that we picked Vista Pets!

Gemma Cracknell

1 year ago

recommends

Fantastic and understanding vets! Dr James allowed me time to answer my (many) questions! I had to debate with the idea of surgery for my guinea pig with bladder stones and Dr James was open, honest and showed compassion. He explained everything simply and showed me the X-ray in detail. The receptionist Amanda also helped me by giving me ideas on how to help my children process the sad news of a poor prognosis. I’m so happy I found these vets! Highly recommend.

Michael Aiken

1 year ago

First visit, very pleased. The dogs were happy with the vet, and felt at home, Glad we moved from our last vet.

01376 786 732

reception@vistavets.co.uk
Unit 11, Trade City, Montrose Road, Chelmsford, CM2 6TE
/VistaVetsChelmsford

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